Returns & Exchanges
At Hotmilk Lingerie, we want you to feel confident and comfortable in your purchase, which is why we offer a 30-day return policy for items in original condition. Whether you need a different size or a different style, our process is designed to be as seamless as possible for new mothers.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Ensure all items are unworn, unwashed, and have the original tags attached before placing them back in their original packaging.
- 3.Ship Items Back
Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.